Unveiling of the digital public administration strategy

Fast. Simple. Effective. #StratNumQc

QUÉBEC CITY, May 18, 2018 – Today, Robert Poëti, Minister for Integrity in Public Procurement and for Information Resources, unveiled Québec’s digital public administration strategy, which fits into the third part of the digital strategy launched in December 2017 by Dominique Anglade, Deputy Premier, Minister of Economy, Science and Innovation, and Minister responsible for the Digital Strategy.

Mr. Poëti is announcing the implementation of the strategy, which will improve both the accessibility and speed of access to government services.

The digital public administration strategy will guide departments and agencies in their digital approach. They will draw on best practices by focusing on agility, consistency, innovation, simplicity and transparency, all with the goal of delivering a citizen-centred digital experience. By changing the way things are done and breaking down the boundaries of its organizations, the government will be able to provide services that are faster, simpler, more open and more digital!

Quotes 

Public administration bodies have a duty to embrace the digital culture and adapt their services by focusing on the individual and his or her needs, habits and expectations. The strategy we are now putting in place will guide departments and agencies to help them provide a digital experience for all Quebecers, thereby simplifying their interactions with the government. Ultimately, this improvement will make life easier for Quebecers by facilitating their everyday dealings with public administration bodies.

– Pierre Arcand, Minister responsible for Government Administration and Ongoing Program Review and Chair of the Conseil du trésor

The success of the strategy depends on the participation and cooperative effort of departments and agencies. This is a real shift and change of culture, but it is only by breaking down barriers that we will be able to carry out the major social project of making public administration in Québec more agile through digital resources, both in the context of the government’s internal workings and the provision of services. This is the point we have reached; now it’s time to take action.

– Robert Poëti, Minister for Integrity in Public Procurement and for Information Resources.

Key points

The digital public administration strategy is a part of the digital strategy announced last December by Dominique Anglade, Deputy Premier, Minister of Economy, Science and Innovation, and Minister responsible for the Digital Strategy. It also builds on the Stratégie d’optimisation des communications numériques et des présences Web gouvernementales (Strategy to optimize digital communications and government bodies’ Internet presence).

The digital public administration strategy is structured around three goals:

• Offering a human-centred experience
• Adopting a digital culture
• Accelerating transformation

Financial support of $215 million over five years:

• $80 million to support information resource projects aimed at ensuring that services for citizens are digital, easy to access and easy to use on mobile devices
• $17.5 million for training, the development of new skills and ways of doing things (innovation environments) and the integration of new jobs
• $117.5 million for digital resources and foundations shared with all public bodies to avoid the duplication of expenditures