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Government announcement
26 May 2017

Home support: the government is committing to improving services and is investing an additional $69 million

Closing of the forum on best practices for home support

Montréal, May 26, 2017. – At the end of the forum on best practices for home support, Gaétan Barrette, Minister of Health and Social Services, as well as all the CEOs in the health and social services network, made firm commitments to improve the home support services offered to the people of Quebec.

During this forum, Minister Barrette was accompanied by Francine Charbonneau, Minister responsible for Seniors and Anti-Bullying, and Marie Montpetit, his Parliamentary Assistant and Member for Crémazie.

CEO commitments

At the end of the forum, the CEOs committed to implementing the best practices presented by the experts during the past two days, and more specifically to strengthening home support teams, getting to know their regions’ clientele better and providing personalized support for these people.

The Minister’s commitments

Minister Barette announced an additional recurring budget of $69 million to improve home support services. Of this sum, $60 million will be invested to hire staff to expand teams. Other amounts will be devoted to purchasing equipment ($3.5 million), a training program on electronic care pathways and other best practices ($2.5 million), and coordinating interprofessional teams ($3 million). With this sum, the government will have invested an additional $520 million for home support services since it came to power.

It also committed to making information on waiting lists available, implementing interprofessional clinical training units, publishing a reference framework for home support services and increasing the availability of equipment required to increase users’ autonomy at home. It will also follow up on the commitments made by the CEOs, by monitoring results and ensuring accountability.


We have made firm commitments today in order to establish and consolidate recognized best practices for home support services throughout Quebec. These measures, combined with the additional investment of $69 million, are perfectly consistent with what has been formulated by the experts during this forum. As such, we will improve the quality of life of our seniors, making it possible for them to live independently in their environment, surrounded by their loved ones, in the best possible conditions, as long as possible.

– Gaétan Barrette, Minister of Health and Social Services

This forum is a testament to the efforts that we are making to provide the population with services that better reflect our society’s values, by rallying all stakeholders around a critical question in the interest of our entire community. Seniors and those who support them, especially their family caregivers, can count on the government’s support to make it possible for them to stay in their homes as long as possible, to preserve their autonomy and ensure their well-being.

– Francine Charbonneau, Minister Responsible for Seniors and Anti-Bullying

During my tour, I met with many dedicated teams, whose exemplary efficiency is an inspiration for our entire network in its approach to home support. I am delighted that this forum has enabled us to underline their commitment and enrich our reflection with their experience, to benefit our seniors and the entire population of Quebec.

Marie Montpetit, Parliamentary Assistant to the Minister of Health and Social Services and Member for Crémazie

Key points:

To view the commitments and the presentations, visit:

The implementation of these commitments will be followed up with the network, in particular as regards the number of users who benefit from home support, the number of hours of direct service devoted to the clientele, the relevance of the services provided according to user profiles and the decreased use of emergency rooms.